ABOUT
Visa SmartDelay
Should you experience a significant delay, Visa SmartDelay can provide you complimentary access to one of over 1,000 airport lounges in more than 500 airports across 100+ countries.
Only with your SC Smart Credit Card - the only card in Singapore to offer complimentary access to selected airport lounges worldwide in event of flight delay.
WHO CAN USE THIS SERVICE
This exclusive service is available as a complimentary benefit to Visa cardholders. We have made this benefit available to you and up to 1 additional passenger on the same journey, so even when you are travelling with family or friends they can join you.
AIRPORT LOUNGE ACCESS
Airport lounge access
You and your guests can enjoy a quiet and comfortable place to relax, whether you are travelling for business or leisure. Most lounges provide:
- Complimentary snacks and refreshments
- Free newspapers and magazines
- Free Wi-Fi and device charging stations
- Conference and business facilities
HOW IT WORKS
HOW IT WORKS
- Flight registration must take place no later than the flight's actual departure time. You will need to register any additional or return flights separately. You will receive a confirmation email to acknowledge your registration.
- In the event of a qualifying flight delay announcement, we'll immediately send you an email with your complimentary airport lounge access vouchers*.
- This benefit will not be provided if the reported delay does not meet the qualifying delay requirements**.
*A flight is defined as a single scheduled airline flight under a single flight number.
**Delay must be officially announced by the airline as outlined and reported to our flight status data service provider
|
